Terms of Service

Knock Out Challenge is a digital transformation programme companion — intake, calorie and macro planning, meal suggestions, exercise logging, progress tracking, diary, and 1:1 coach communication. It is operated by Digital Empower on the Rondz platform.

Participants access Knock Out Challenge through their gym or training studio, which acts as the data controller. Digital Empower provides the platform as a processor.

Rondz is invite-only. Accounts are created through an invitation from your gym (for participants and coaches) or from Digital Empower (for tenant admins). You are responsible for keeping your password secret and for all activity under your account. Multi-factor authentication is available and recommended.

You warrant that the information you enter — intake, measurements, goals — is yours and accurate. If your situation changes, update your intake from the Profile page.

You agree not to:

• Use the Service for any unlawful purpose or to impersonate another person.
• Upload content you do not have the right to share, or content that is illegal, harassing, or abusive.
• Attempt to access data you are not authorised to see, or probe, scan, or attack the Service.
• Scrape, reverse-engineer, or decompile the Service, or circumvent access controls.
• Introduce malware, spam, or automated traffic that degrades the Service for others.

Violations may result in suspension or termination of your account and, where appropriate, referral to law enforcement.

Read this carefully. Knock Out Challenge provides general fitness and nutrition suggestions intended for healthy adults. It does not constitute medical, dietary, or professional coaching advice and is not a substitute for consultation with a qualified physician, registered dietitian, or certified personal trainer.

Before starting any transformation programme you should seek clearance from a healthcare professional, especially if you have or may have:

• A chronic medical condition, injury, or take regular medication;
• Cardiovascular, metabolic, or musculoskeletal concerns;
• A history of or active eating disorder;
• A pregnancy, or post-partum recovery in progress.

Stop using the Service and seek immediate medical attention if you experience any symptom that concerns you. Your coach is a fitness professional, not a medical professional.

Parts of the Service use AI (Anthropic Claude) to generate suggestions: your calorie and macro plan at intake, the daily corner message when your coach has not written one, and draft replies your coach may choose to send.

AI output is a starting point, not a judgment. Numbers may be approximate; suggestions may be generic. Your coach and you remain the decision-makers. You have the right to opt out of AI features (see the Privacy Policy, section on Art. 22).

Knock Out Challenge is paid for by your gym or studio — you pay nothing directly to Digital Empower. Tenants (gyms) are billed by Digital Empower via recurring invoice for a pre-purchased pool of participant and coach licences.

Invoices are issued monthly or yearly in advance, exclusive of 21% BTW (Dutch VAT). Tenants agree to the pricing specified at activation in the Billing tab of the Rondz platform.

If a tenant invoice becomes overdue, the Service for that tenant is suspended until payment is received. During suspension, participants cannot reach their dashboard; tenant admins retain read-only access to the Licences page so they can see the balance owed.

Either party may terminate: tenants via a written cancellation notice to Digital Empower, Digital Empower for material breach. On termination, tenant-level data is retained for 90 days to allow continuity, then deleted. Invoice records are retained for 7 years under Dutch tax law.

Digital Empower and its licensors own the Rondz platform, the Knock Out Challenge branding your tenant has configured, and all underlying software, design, and content. You retain ownership of the personal data you enter. By uploading content you grant the tenant (as controller) and Digital Empower (as processor) a limited, non-exclusive, royalty-free licence to store, process, and display that content solely to deliver the Service.

The Service is provided "as is" and "as available". We make no warranty that the Service will be uninterrupted, error-free, or that results will meet any specific fitness or weight goal. Progress depends on factors outside our control.

To the maximum extent permitted by law, Digital Empower's aggregate liability to a participant is limited to the greater of (a) the fees paid to Digital Empower by the tenant on behalf of that participant in the twelve months preceding the claim, or (b) €50.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be excluded under Dutch mandatory law.

These Terms are governed by the laws of the Netherlands. Disputes are subject to the exclusive jurisdiction of the competent courts of Amsterdam. If you are a consumer, your mandatory statutory rights in your country of residence are unaffected.

We may update these Terms. Material changes are notified in-app or by email at least 14 days before they take effect. Continued use after the effective date means you accept the updated Terms.

Digital Empower · Nieuwegein, Netherlands · privacy@digitalempower.nl